Privacy Policy for Infinite Leasing
Effective Date: November 2024

At Infinite Leasing (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency regarding how we handle your personal information. This Privacy Policy outlines the types of data we collect, how it is used, and the measures we take to safeguard your information, particularly regarding Application-to-Person (A2P) messaging, including SMS/text communications for leasing updates, promotions, and notifications.

1. Information We Collect

To provide our leasing services effectively, we may collect the following types of personal information:

• Personal Information: Name, phone number, email address, and mailing address to facilitate communication and leasing transactions.
• Leasing Details: Information related to your leasing needs, preferences, vehicle details, and other relevant data to provide customized services.
• Payment Information: Necessary details to process payments securely.
• Communication Preferences: Information about your preferences for receiving notifications via SMS/text or email.

This information is collected through our website, phone interactions, or in-person consultations.

2. How We Use Your Information

We use your personal information to provide exceptional service and streamline your leasing experience. Specific uses include:

• Transactional Messaging: Sending SMS/text notifications to confirm leasing inquiries, payment updates, or other service-related communications.
• Promotional Offers: Periodically informing you about leasing deals, special promotions, and updates on available vehicles via SMS/text or email.
• Customer Support: Responding to your inquiries, resolving issues, and ensuring a seamless leasing process.

All communications are tailored to your preferences and designed to keep you informed and engaged.

3. SMS/Text Messaging (A2P Compliance)

By providing your phone number, you consent to receive SMS/text messages from Infinite Leasing for:

• Service Updates: Notifications about your leasing inquiries, agreements, or payment schedules.
• Promotional Messaging: Updates about special leasing offers, new inventory, and exclusive promotions.

Opt-Out Process: If you no longer wish to receive SMS/text messages, you can opt out at any time by replying “STOP” to any text. Once we receive your opt-out request, we will promptly discontinue sending further SMS communications. Please note that opting out may limit your ability to receive important notifications related to your leasing agreements.

4. Information Sharing

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

• Service Providers: To trusted partners who assist with payment processing, messaging services, or other operational needs related to your leasing agreements.
• Legal Requirements: Your information may be disclosed to comply with legal obligations or to protect our rights and the safety of our clients.

5. Security of Your Information

Protecting your data is a priority for Infinite Leasing. Our security measures include:

• Encryption: Sensitive data, including payment information, is encrypted during transactions to prevent unauthorized access.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to provide services or manage operations.
• Secure Storage: Information is stored on secure servers, safeguarded with industry-standard protections against breaches or unauthorized access.

While we take all reasonable precautions to protect your information, no system is entirely secure. If you have concerns about data security, please contact us.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Leasing and Payment Data: Retained for the duration of your leasing agreement and a reasonable period thereafter for follow-up services or inquiries.
• Marketing Data: Retained until you opt out of promotional communications or request deletion.

After the retention period, your data is securely deleted from our systems.

7. Your Rights and Choices

You have the right to:

• Access Your Data: Request a copy of the personal information we have on file.
• Correct Your Data: Update any inaccuracies or incomplete information.
• Delete Your Data: Request the removal of your data from our records, subject to legal or contractual obligations.
• Manage Communication Preferences: Opt out of promotional messages or SMS/text notifications by following the instructions provided.

To exercise these rights or for assistance, please contact us at (718) 769-2886.

8. Third-Party Links

Our website may include links to third-party websites. Infinite Leasing is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies independently.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date indicated. We encourage you to review this policy regularly to stay informed about how we handle and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Infinite Leasing
Email: info@infiniteleasing.com
Phone:  (718) 769-2886
Website: infiniteleasing.com